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Refund Policy for Digital Goods
Effective Date: 9/18/2023
Thank you for choosing to purchase digital goods from Hype Proxies. We strive to provide you with high-quality digital products and services. Please read this Refund Policy carefully before making a purchase. By purchasing our digital goods, you agree to the terms outlined in this policy.
Refund Eligibility
We understand that circumstances may change, and you may need to request a refund for your digital goods purchase. To be eligible for a refund, the following conditions must be met:
Request Timing: Refund requests must be submitted within the first three (3) days of the initial purchase date.
Reason for Refund: Refunds will only be considered for the following reasons:
Technical Issues: If you encounter technical issues that prevent you from accessing or using the digital goods.
Misrepresentation: If the digital goods do not match the description provided on our website.
Unauthorized Purchase: If you believe the purchase was made without your consent or was fraudulent, please contact us immediately.
Refund Process: To request a refund, please follow these steps:
1 - Contact Customer Support: Submit a ticket to our Customer Support team at https://order.hypeproxies.io/submitticket.php?step=2&deptid=1 within the three-day refund window. Please include the following information in your email:
Your full name
Order number
Reason for the refund request
A description of any issues you have encountered
2 - Review and Verification: Our Customer Support team will review your request and may contact you for additional information or clarification.
3 - Refund Decision: Once your request has been reviewed, we will notify you of our decision regarding the refund. If your request is approved, we will process the refund to the original payment method used for the purchase.
Refund Denials: Please note that refund requests may be denied if:
The request is made after the three-day refund window has expired.
The reason for the refund does not meet the criteria outlined in this policy.
We are unable to verify the details of your purchase.
Contact Us If you have any questions or concerns about this refund policy or wish to initiate a refund request, please contact our Customer Support team at https://order.hypeproxies.io/submitticket.php?step=2&deptid=1
Policy Changes :We reserve the right to amend or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
By making a purchase of our digital goods, you acknowledge that you have read and agree to the terms and conditions of this Refund Policy.
Thank you for choosing Hype Proxies for your digital goods needs. We appreciate your business and strive to provide you with the best possible service.